Our ITC team successfully completed a comprehensive two-day training with Goodyear, guided by the experienced Training Manager Abdelaziz Mellouk. The training covered key areas designed to elevate our team's skills and knowledge:
Client Engagement: Mastering communication and relationship-building
Product Mastery: Gaining deep insights into Goodyear products
Technical Skills: Strengthening our technical expertise
Customer Experience: Implementing strategies to delight clients
Sales Excellence: Polishing negotiation and sales techniques
Fleet Efficiency: Optimizing fleet management and operations
This training is a vital step towards ensuring the highest standards of service and customer satisfaction. Together, we’re ready to reach new heights!